{"id":198069,"date":"2026-02-27T09:39:09","date_gmt":"2026-02-27T08:39:09","guid":{"rendered":"https:\/\/www.newsteo.com\/?page_id=198069"},"modified":"2026-02-27T10:06:26","modified_gmt":"2026-02-27T09:06:26","slug":"support-client-technique-h-f-cdi","status":"publish","type":"page","link":"https:\/\/www.newsteo.com\/fr\/societe\/recrutement\/support-client-technique-h-f-cdi\/","title":{"rendered":"SUPPORT CLIENT TECHNIQUE (H\/F) CDI"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1352px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:30px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:30px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-transform:none;\"><p>Newsteo est une soci\u00e9t\u00e9 high-tech d\u2019une vingtaine de personnes, qui con\u00e7oit des produits et des services \u00e0 base de capteurs sans fils communicants. Nos clients se situent dans les secteurs du transport, du b\u00e2timent, de la pharmacie, et de l\u2019\u00e9nergie\u2026<br \/>\nPour renforcer notre \u00e9quipe et augmenter la satisfaction de nos clients, nous recherchons un technicien qui assurera le support technique par t\u00e9l\u00e9phone aux clients lors de phases initiales d\u2019installation des produits et logiciels, et par la suite lors de l\u2019exploitation des mesures.<\/p>\n<h3 class=\"fusion-responsive-typography-calculated\" data-fontsize=\"16\" data-lineheight=\"24px\"><strong>FORMATION \u2013 EXPERIENCE<\/strong><\/h3>\n<ul>\n<li>Formation minimale\u00a0: Bac+2 techniciens, formation couvrant \u00e9lectronique et administration r\u00e9seau<\/li>\n<li>1<sup>\u00e8re<\/sup>\u00a0exp\u00e9rience obligatoire de 3 ans en support technique par t\u00e9l\u00e9phone aux clients ou dans en poste technique en relation directe avec les clients.<\/li>\n<\/ul>\n<p><strong>OBLIGATOIRE<\/strong><\/p>\n<ul>\n<li>Tr\u00e8s bon relationnel humain par t\u00e9l\u00e9phone<\/li>\n<li>Facilit\u00e9 de communication \u00e9crite (emails, guides d\u2019utilisation) et orale (en direct par t\u00e9l\u00e9phone).<\/li>\n<li>Aisance informatique\u00a0: connaitre les principaux navigateurs web, les syst\u00e8mes d\u2019exploitation, les concepts de fonctionnement et administration de r\u00e9seau IP.<\/li>\n<li>M\u00e9thodique et rigoureux<\/li>\n<li>Capacit\u00e9 d\u2019analyse de probl\u00e8mes techniques (hardware, software, port\u00e9e radio, R\u00e9seau IP, Ethernet et wifi, 4G)<\/li>\n<\/ul>\n<p><strong>SOUHAITABLE<\/strong><\/p>\n<ul>\n<li>Anglais oral suffisant souhait\u00e9 (interlocuteurs fran\u00e7ais et europ\u00e9ens)<\/li>\n<li>Permis de conduire souhait\u00e9<\/li>\n<li>Int\u00e9r\u00eat pour l\u2019IoT (internet des objets industriels)<\/li>\n<li>Exp\u00e9rience d\u2019installation, d\u00e9pannage ou de maintenance sur site serait un plus<\/li>\n<\/ul>\n<p><strong>LE POSTE<\/strong><\/p>\n<ul>\n<li>Vous rejoignez une \u00e9quipe technique de 10 personnes dans un service comprenant pour le moment 1 personne. Il est pr\u00e9vu une formation initiale et un accompagnement sur les produits et services chez Newsteo.<\/li>\n<li>Le poste est principalement s\u00e9dentaire (bas\u00e9 \u00e0 La Ciotat 13) mais \u00e9volue sur potentiellement 1 \u00e0 2 d\u00e9placements par mois avec l\u2019exp\u00e9rience.<\/li>\n<li>CDI ouvert \u00e0 partir du 20 janvier 2021. Temps partiel possible (minimum 70%).<\/li>\n<\/ul>\n<p>Si cette opportunit\u00e9 vous int\u00e9resse, nous serons ravis de recevoir votre candidature \u00e0 l\u2019adresse :\u00a0\u00a0<a class=\"mailrouge\" href=\"mailto:rh_sales@newsteo.com\">rh_sales@newsteo.com<\/a> ou via le formulaire ci-dessous :<\/p>\n<\/div><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form 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